For most issues holding the power button + volume down button will get you into the startup menu and recovery mode. However once in a while a unit gets its hard drive corrupted and will fail to recover/ fail to fix windows startup. In this case you will need to get into CMD prompt and format the hard drive before it lets you do a recovery from the USB you created earlier.
Please note only attempt the following if you already created a recovery USB.
- Hold power + volume down button to boot into menu screen.
- Select F11 recovery.
- Select Troubleshoot.
- Select Advanced.
- Choose command prompt (CMD).
- Once inside command prompt type DISKPART and press enter. now diskpart will launch. use it to format your hard drive: type list volume, then type select volume <x>, replace <x> with the OS volume number (usually volume 0) and then type clean to delete the volume. More info on how to do this at http://www.techhack.co.uk/2011/03/31/format-a-hard-drive-with-command-prompt/
- once you have wiped your hard drive power off your elitepad. Plug in the recovery USB and power on the unit as step 1.
- Select F11 recovery, then troubleshoot and then reset your PC. It will ask if you want to keep the original partition or re-partition the drive. I always choose to repartition the drive just like factory original.
- Wait about 3 hours for the recovery and then unplug the recovery USB and your elitepad should work like new again.
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