Resetting factory settings when inside the OS:
- From the Home screen, touch the All apps icon, and then touch the Settings icon.
- In the Personal section, touch Backup & reset.
- Touch Factory data reset.
- Touch Reset tablet.
- If you set a lock screen password for your tablet, enter your password when prompted. The tablet will power off and a recovery system screen shows the reset process. When the reset is complete, the tablet will reboot.
Resetting to factory settings while unit is powered off:
Sometimes the unit will not boot properly or if the screen unlock
password is unknown a reset without turning on the slate is needed.
- With the tablet powered off, press and hold the volume down , volume up , and power buttons at the same time.
- When an HP logo appears on the screen, release the buttons. After a few seconds, the Android system recovery menu appears.Use the volume down button to move the highlighted selection to wipe data/factory reset.
- Press the power button to select.
- The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the volume down button to move the highlight down to Yes — delete all user data .
- Press the power button to confirm and begin the reset.
- A recovery system screen shows the reset process. Wait for the reset process to complete. When the screen says Data wipe complete, highlight reboot system now , and then press the power button to select.
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